FAQ

How long does it take an order to ship after it’s been placed?

ALL ITEMS WILL BE SHIPPED OUT WITHIN 4-5 BUSINESS DAYS UNLESS OTHERWISE NOTED ON THE PRODUCT PAGE. WE ASK YOU PROVIDE YOUR EMAIL WHEN PLACING YOUR ORDER SO THAT YOU CAN FOLLOW IT AS NEW UPDATES BECOME AVAILABLE.

How do I contact customer service?

YOU CAN EMAIL US AT ryderstudios.customerservice@gmail.com OR SEND A MESSAGE TO ONE OF THE SOCIAL MEDIA HANDLES LISTED BELOW:
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‍Instagram: ryderstudios.support
Twitter: ryder_support
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* WHENEVER YOU SEND YOUR MESSAGE OVER TO US, PLEASE PROVIDE YOUR ORDER NUMBER SO WE ARE ABLE TO LOOK UP YOUR ORDER.

Can you buy products if the store is closed?

IF YOU VISIT OUR SITE AND IT'S CLOSED DOWN THAT UNFORTUNATELY MEANS YOU MISSED OUR LAST DROP. EACH TIME WE DO A DROP WE LEAVE THE WEBSITE OPEN FOR A FEW DAYS AT A TIME THEN IS SHUT DOWN AND WILL BE REOPENED FOR THE NEXT DROP. FOR UPDATES FOLLOW @ryderstudios ON INSTAGRAM.

Where is RYDER STUDIOS based?

RYDER STUDIOS IS BASED OUT OF ATLANTA, GA. HOWEVER, ALL ORDERS ARE SHIPPED FROM LOS ANGELES, CA.

How can you return an order?

ALL SALES ARE FINAL. IN THE RARE EVENT THAT YOU RECEIVE THE WRONG ITEM OR YOUR ORDER ARRIVED DAMAGED, PLEASE REACH OUT TO ryderstudios.customerservice@gmail.com AND WE WILL MAKE IT RIGHT.

Do we ship internationally?

YES! RYDER STUDIOS HAS WORLDWIDE SHIPPING

How do I know my size? (Clothing)

FOR ANY QUESTIONS CONCERNING SIZING OR HOW YOUR PRODUCT WILL FIT, PLAESE REFER TO THE PRODUCT DESCRIPTIONS AS EACH PIECE MAY VARY.

How can I figure out my fitted hat size?

YOUR FITTED HAT SIZE CAN BE FIGURED OUT BY MEASURING THE CIRCUMFERENCE OF YOUR HEAD WITH A TAPE MEASURE OR ANY SIMILAR MEASURING DEVICE. WRAP THE TAPE MEASURE AROUND YOUR HEAD ABOUT ¼ INCHES ABOVE YOUR EAR. ONCE YOU GET THAT MEASUREMENT YOU CAN REFER TO OUR HAT SIZING CHART IN THE HAT PRODUCT DESCRIPTION TO FIND YOUR SIZE.